Shipping & Delivery
Due to the current COVID-19 outbreak, a lot of couriers are experiencing delays due to shortage of staff, and general increase in parcels during this time. We are asking our customers who placed an order with Royal Mail to please wait 5 extra working days on top of your original lead time to account for these delays. This isn't us saying it will take 5 extra days, however with so much uncertainty and service times constantly changing, this is the safest amount of time we can give before we can take action. Please email us at firstname.lastname@example.org for more information if you need it. Thanks for being so understanding and patient, stay safe!
Orders placed before 2pm (Mon-Fri) are usually dispatched on the same day but can take up to 3 days for dispatch in very busy periods.
Orders placed after 2pm during the week or at weekends are processed and dispatched the following working day.
The delivery time stated against each product provides an estimate of how long it will take to deliver an item in working days. We will often outperform these estimates but on occasions, and often due to circumstances outside of our control your product may be delayed or the courier may take longer than stated to deliver your product. The delivery times provided are not guaranteed. If this occurs then you can use the order status facility to find out where your product is.
Please allow a couple of extra days delivery time for orders to Scottish Highlands & Islands or Northern Ireland.
Please note that during peak periods such as Christmas, Valentine’s Day, Father’s Day, etc there may be a slight delay in the dispatch of your order, so please allow extra time for delivery.
Royal Mail 24 (1-3 working days Monday – Friday)
- £4.55 on all orders up to 2kg
Royal Mail 48 (3-5 working days Monday – Friday)
- £2.99 on all orders up to 2kg
- £5.20 Orders placed before noon Monday to Thursday will arrive within 1 working day before 5.30pm (this can extend to 2 working days in peak times), except certain postcodes. Not including Saturday or Sunday. Orders placed before noon on a Friday will arrive on the following Monday. Excluding Bank Holidays.
All UK orders
Royal Mail. Anytime from 8am – 5.30pm Monday – Friday
May require a signature on delivery. Should the recipient not be in, the parcel may be taken to the nearest Post Office or a re-delivery attempted the following day.
Free shipping when you spend over £50 (up to 1kg)
- Up to 500g - £8.97
- Up to 1kg - 11.16
- Up to 2kg - £15.54
Rest of the World
- Up to 500g - £9.05
- Up to 1kg - 11.95
- Up to 2kg - £17.75